Terms of Service

New businesses get a 14-day free trial with 20 SMS credits included. No card is required to start. The trial ends when 14 days have passed or the 20 credits are used, whichever comes first. Your data, leads and settings remain in your account after the trial so you can pick up where you left off once you subscribe.

Plans are billed monthly in advance in US Dollars. Prices shown on the website are the final amounts charged and already include VAT where applicable. Payments are processed by our payment provider; we never store your card details.

Your subscription renews automatically each month on your billing date until you cancel. Each renewal reloads your plan's monthly SMS allowance.

One SMS credit is used per message segment sent, whether it is a lead alert or a review request. Monthly allowance credits are used first, then any purchased top-up credits.

Monthly allowance credits do not roll over to the next billing period. Purchased top-up credits do not expire while your account is active. When your balance reaches zero, SMS sending pauses until your next billing period or until you top up — email lead alerts continue to work.

You can cancel at any time from the Billing page or by deleting your account. Cancelling stops future charges immediately; you keep access until the end of the period you have already paid for.

Monthly subscription fees and SMS top-up purchases are non-refundable once the billing period has started or the credits have been delivered, except where required by law. If you believe you have been charged in error, contact us and we will investigate and refund genuine billing errors.

You may only send messages to people who have contacted you or given you permission to contact them. You are responsible for the content of your review request templates and for complying with United States federal and state law, including applicable consumer protection and privacy laws.

We may suspend accounts used for unsolicited bulk messaging, misleading content or any unlawful purpose.

You own the lead and customer data in your account. We process it on your behalf to deliver the service, as described in our Privacy Policy. You can delete your account and its data at any time from Settings.

We work hard to keep Speed-Leads available, but we do not guarantee uninterrupted service. SMS and email delivery depend on third-party networks and on the recipient's mobile operator, so delivery times cannot be guaranteed.

We may update these terms from time to time. Material changes will be communicated by email. Questions? Reach us through the Contact page.